In today's world, it is more important than ever for municipalities, administrative bodies, and associations to efficiently communicate information and announcements to their citizens. The amount of information is constantly increasing, while at the same time fewer personnel resources are available. So how can citizen participation be promoted while simultaneously reducing administrative burdens?
The solution: A dedicated Communi app for communication within your community.
Many people already use digital communication tools, and digitization offers municipalities and administrative communities enormous potential to save costs and time.
For effective communication, the reach of your own app is the decisive factor, and that's exactly what Communi's own location app is optimized for.
Communi was not developed for, but with, the people. Therefore, each municipality receives an individual app that can be filled with information either centrally (e.g. by the administrative association) or individually (e.g. by the respective website of the municipality).
Heinz-Jürgen Scherer from the local community of Holzbach reports: „Communi's (own) local app is highly valued by citizens, especially younger ones, and has opened up new avenues of communication. (...)“
In addition to receiving official municipal information, citizens can use the app to communicate with each other, much like on a bulletin board – but on their smartphones. This not only enables active participation in club activities, volunteering, and neighborhood assistance, but also strengthens community spirit and social bonds within the municipality.
Julia Wichter from the municipality of Tiefenbach adds: „"Requests for help, such as baking cakes for an event or assisting with playground renovations and other projects, are usually answered promptly thanks to the app. Communication and exchange among users also work very well and are actively used, for example, during an internet outage, where residents immediately shared their experiences with service providers, thus reassuring or supporting others. The feature for posting offers and requests is also very popular. The app brings together residents who might not otherwise have connected, which is wonderful to see.".
The administration benefits from the help of the people, and at the same time the exchange helps the official information to reach a wider audience.
„"In our local community, the app has been very well received after just a few months. Membership numbers are already very good, and new users are joining regularly. All age groups are represented; many seniors have also registered and are using the app for their purposes. In addition to event information for the town, public announcements from the municipality are particularly important. As well-founded announcements, updates and short-notice information, such as occasional water shut-offs in the town due to construction work, are especially useful for communicating these to a large number of residents quickly and effectively."“ Julia Wichter continued.
Conclusion:
A dedicated community app for your municipality saves time and reduces administrative overhead. The "secret" to a successful app lies in creating genuine added value for both the municipality and its citizens. Savings then result from clever integration and the active participation of local residents.
